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Department: Collections
Title: Borrower
Counselor
Contact: Taylor Applebaum
Date Available: Now
Location: Monterey Park or Ontario
Job Description:
Initiate collection attempts to defaulted borrowers via call center,
auto-dialer and/or manual telephone calls in line with CTi’s collection
strategy/philosophy and contractual guidelines as determined by each of
CTi’s client guarantors. Borrower Counselors obtain acceptable payment
arrangements to resolve defaulted FFELP student loans in full when borrower
contact is made. If payment in full is not possible the Borrower Counselors
then resolve the defaulted loan through borrower agreement through a payment
plan, loan rehabilitation or loan consolidation. Borrower Counselors also
obtain updated demographic information for delinquent borrowers through
calls to references, nearby or creditors.
Education and Experience:
Minimum High School Diploma or GED or AS in business administration.
Department: Compliance
Title: Compliance
Clerk
Contact: Taylor Applebaum
Date Available: Now
Location: Monterey Park
Job Description:
*Review of correspondence activity (verifying timely responses/proper of
documents)
*Review of Due Diligence activities (includes letters sent, phone call
attempts, and skip tracing)
*Review of new placements for collector activity (first phone attempt,
first letter, or skip tracing)
*Maintain files for employees working ED (includes training, testing, and
follow-up refreshers)
Requirements:
*Must be detail oriented with good verbal and communication skills.
*Computer skills in Microsoft applications.
Education and Experience:
Minimum High School Diploma or GED or AS in business administration.
Department: AWG
Title: AWG
Representative
Contact: Taylor Applebaum
Date Available: Now
Location: Monterey Park
Job Description:
The position will entail qualifying and monitoring accounts submitted for
and already in the Administrative Wage Garnishment (AWG) process, and
entering additional accounts into the AWG process. The tasks these duties
will include are: locating and
qualifying accounts for AWG process (contacting employers, skip tracing,
and reviewing account notes for due diligence requirements, navigating and
working on the Department of Education Sub-system), contacting employers to
ensure garnishment orders are received and processed, reviewing borrower
counselor submissions to approve or deny AWG eligibility, processing correspondence
from employers and borrowers, light filing, and assisting with borrower
counselor questions on the AWG process.
Requirements:
Attention to detail, good written and verbal communication skills, good
attendance, experience with excel.
Must have a positive attitude and be a motivated to reach and exceed
company expectations.
Education and Experience:
Minimum High School Diploma or GED or AS in business administration.
Department: IT
Title: IT
Programmer
Contact: Taylor Applebaum
Date Available: Now
Location: Monterey Park
Job Description:
CTi’s Programmer position
requires a forward thinking individual who is able to handle new challenges
on old problems. The position
requires an understanding of the fundamental programming techniques of both
standard and object oriented programming models. Candidates will have a functional understanding of
Visual Basic and be prepared to work on a development projecting
integrating several industry specific software solutions.
Requirements:
Willingness to learn new programming languages and the ability to problem
solve is a must. Familiarity
with Multi Value database systems, JBASE, or PICK basic is a significant
plus.
Education and
Experience:
Minimum High School Diploma or GED or AS in Computer Info System.
Please send resumes via fax # (323) 446-0644 Att: HR Department
OR E-mail to tapplebaum@collectiontechnology.com
Complete an online application
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